Help Desk Software

Network Management Suite
Size: 10.86 MB
Licence: Shareware
Price: 399 USD
Description: Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.
LBE Free Helpdesk
Size: 2.33 MB
Licence: Freeware
Price: 0 USD
Description: Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
DEKSI Network Inventory
Size: 4.35 MB
Licence: Shareware
Price: 299.00 USD
Description: DEKSI Network Inventory is an extremely powerful, feature rich, advanced, but easy to use software system designed to provide network administrators with comprehensive and detailed reporting on all the software and hardware inventory installed on your networked computers. You can view the Information remotely, generate a variety of different reports, as well as track the changes that occurred since your last inventory was run.
ViewletBuilder
Size: 46 MB
Licence: Commercial
Price: 299 USD
Description: ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.
Alchemy Network Inventory
Size: 5.86 MB
Licence: Shareware
Price: 99 USD
Description: Alchemy Network Inventory is a network auditing solution which allows you to keep a detailed and up-to-date network inventory of all the hardware and software installed on the computers in your organization's LAN. Making the task of keeping track of these details far easier, Alchemy Network Inventory is a must have for a number of reasons, especially if you need to carefully plan the upgrading of your network.
DataTrack System
Size: 4.40 MB
Licence: Commercial
Price: 349.99 USD
Description: The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
LBE Desktop Helpdesk
Size: 4.41 MB
Licence: Shareware
Price: 900 USD
Description: Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Freeware HelpDesk CentreDesk Group
Size: 27.63 MB
Licence: Freeware
Price: 99 USD
Description: CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
BridgeTrak Help Desk Software
Size: 45.12 MB
Licence: Demo
Price: 995.00 USD
Description: Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
Freeware HelpDesk CentreDesk Quotation
Size: 5.44 MB
Licence: Freeware
Price: 0 USD
Description: CentreDesk Quotation is a FREEWARE multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
HelpDesk CentreDesk Repair
Size: 5.44 MB
Licence: Freeware
Price: 0 USD
Description: CentreDesk Repair is a FREEWARE multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
FREEWARE CentreDesk Corporate
Size: 5.44 MB
Licence: Freeware
Price: 0 USD
Description: CentreDesk Corporate is a FREEWARE multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
DEKSI Network Audit
Size: 3.10 MB
Licence: Shareware
Price: 299.00 USD
Description: DEKSI Network Audit is an extremely powerful, feature rich, advanced, but easy to use software system designed to provide network administrators with comprehensive and detailed reporting on all the software and hardware inventory installed on your networked computers. You can view the Information remotely, generate a variety of different reports, as well as track the changes that occurred since your last inventory was run.
Help Desk-99
Size: 5.09 MB
Licence: Shareware
Price: 180 USD
Description: Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Macros
Size: 0.975 MB
Licence: Shareware
Price: 29.95 USD
Description: Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.